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Last updated: 5/3/2020

Privacy Policy

At Keltom Roots Wines (“KR”, “we”, “us”), your privacy is important to us and these terms and conditions “Terms & Conditions” describe the information we gather when you visit (‘site’) and how we protect it.  These terms and conditions govern the site.  We reserve the right to amend these terms and conditions from time to time and we advise that read them prior to every purchase from this site.

We collect personal information from you when you sign up for our mailing list, place an order, or contact us for any other business-related purposes. This may include your name, address, postal code, email address, phone number, and credit card information, as well as other personal information. All personal information we collect is used to fulfill your order or to communicate with you about our business, such as wine releases, special events, and changes to our website. You may opt-out of any future contacts from us at any time. You can opt-out of contact from us by clicking “Unsubscribe” on our emails, or by emailing us directly at to request any of the following:

·        See what personal information we have about you, if any.

·        Change or correct any personal information we have about you.

·        Have us delete any personal information we have about you.

·        Express any concern you have about our use of your personal information.

Our site in not intended for people under the legal drinking age of 21. We do not knowingly collect data from anyone under 21.  If we become aware that we have unknowingly collected Personal Data from an individual under the legal drinking age, we will take reasonable efforts to delete such information.

We also use cookies to collect non-personal information, such as which pages you visit on our site, how much time you spend on our site, and which browser you use. This information is anonymous and is used to help us improve your experience using our site.

We do not rent, sell, or share personal information about current or former clients to third parties, other than as necessary to fulfill your request, e.g. to ship an order.

By using this site, you consent to the policies outlined in this privacy statement. These policies are subject to change and any changes we make will be posted on this page.

Legal Drinking Age

You may only use this site if you are age 21 years or older or otherwise over the legal drinking age in your country of residence.  If you are not of legal drinking age, please exit this site immediately.

Links to Third Party Sites

Links to third party sites are provided solely for your convenience.  These links will take you away from the site.  Our terms & conditions and privacy policy do not apply on these sites.

Payment Methods

- Credit / Debit Cards

Intellectual Property

The images, information, and data appearing on this site (including names, trademarks, logos, and other copyrighted material) are owned by us.  You agree not to reproduce, sell, distribute, publish, broadcast, circulate, or commercially exploit the intellectual property in any manner unless you receive expressly written consent.

Shipping & Returns

Shipping is calculated by your location and the weight of the product ordered.  We will process and ship your purchased material as soon as we possibly can.  Please be advised that wine should be shipped under mild conditions to maintain quality of the product you’ve purchased.  It is not advised that you order wine if your area is experiencing extremely cold or hot weather conditions.  If your wine is flawed or damaged please contact us at


If you have any questions about these terms and conditions, please contact us at

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